Privacy Policy
Last updated: October 5, 2026
This Privacy Policy explains how Citadel Logistics LLC collects, uses, and discloses personal information when you use NY Distribution.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, order information, account information, and customer support communications.
2. Payment Information
Payment card information is processed by third-party payment providers such as Stripe and PayPal. We do not store full payment card numbers on our servers.
3. How We Use Information
We use personal information to process orders, validate addresses, manage accounts, prevent fraud, communicate about orders, provide customer support, process returns and refunds, and operate and secure the website.
4. Service Providers
We may share personal information with service providers when necessary to provide our services, including payment processors, shipping carriers, hosting providers, email providers, fraud-prevention services, and other infrastructure providers.
We do not sell personal information for monetary consideration.
5. Shipping and Fulfillment
Shipping information may be provided to carriers and fulfillment partners as required to deliver your order.
6. Security
We use technical and organizational safeguards designed to protect personal information. No system can guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary for order processing, customer support, legal compliance, accounting, fraud prevention, and security.
8. Your Choices
You may contact us to request access to, correction of, or deletion of personal information, subject to legal and operational retention requirements.
9. Cookies and Local Storage
The website may use cookies, browser storage, or similar technologies for authentication, cart functionality, security, and other essential website features.
10. Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11. Contact
Citadel Logistics LLC
1209 Mountain Rd Pl NE Ste R
Albuquerque, NM 87110
United States
Email: [email protected]